Let's talk.
Questions about your home, a quote, or a specific request? We reply to every enquiry personally, usually within a few hours.
- Monday – Friday
- 7:00 am – 7:00 pm
- Weekends
- Closed
- Public holidays
- Closed
Frequently asked questions.
Everything Perth homeowners usually ask us. If your question isn't here, send us a message — a real person reads and answers every enquiry.
Do I need to be home during the clean?
Not at all. Many clients leave a key, lockbox code or building access instructions with their booking. Every cleaner is police cleared, Working With Children checked and fully insured.
Do you bring your own products and equipment?
Yes. Low-tox, family-safe products, colour-coded microfibre and commercial-grade vacuums come with us. If you would prefer we use your own products on a particular surface, simply note it in your booking.
Which Perth suburbs do you service?
We care for homes across the Perth metro area, from the northern beaches through to Fremantle, including the western suburbs and river precincts. If you are just outside, message us — we often make it work.
How does pricing and payment work?
Our packages start from a set price and estimated duration. Because every home is different, we confirm your final quote based on the size, condition and requirements of your property before your visit.
What if something isn't right?
Our happiness promise: tell us within 48 hours and we will return to re-clean the area at no charge. We would rather make it right than have you settle for good enough.
Can I reschedule or cancel?
Yes — you can reschedule free of charge up to 24 hours before your visit. Inside 24 hours our cancellation policy applies, as your cleaner's day is already reserved for your home.