Rumah Harmony respects your privacy and handles your information in line with the Australian Privacy Principles.
What we collect
The details you give us when booking or enquiring: your name, contact details, property address, access instructions and any notes about your home.
Why we collect it
To quote accurately, schedule your clean, communicate with you about your booking, and keep a record of the work carried out at your property.
How we use and share it
We use your information only to deliver and improve our service. We share it with the cleaner assigned to your home, and with service providers who help us operate the business, such as payment and email providers. We never sell your information.
Storage and security
Your information is stored securely and access is limited to those who need it. Access instructions are kept confidential and shared only with your assigned cleaner.
Your choices
You can ask us to access, correct or delete your information at any time by contacting us using the details on our contact page.
Cookies
Our website uses only the basics needed for the site to function correctly.
To make a privacy request, contact us at transbustami@rumaharmony.com or call +61 405 077 400.